Shipping Policy
π¦ Shipping PolicyΒ
Thank you so much for supporting my small business! π Below youβll find all the details about how shipping works:
π Where We Ship:
Currently, we ship within Philippines and to select international destinations. If youβre unsure whether we ship to your location, feel free to message us!
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Processing Time:
All items are handmade with love, so please allow 2β5 business days for your order to be processed and shipped.
Custom or bulk orders may take a little longer β Iβll keep you updated every step of the way!
π Shipping Time & Rates:
Domestic Orders: Usually arrive in 3β7 business days after shipping.
International Orders: May take 2β4 weeks, depending on location and customs.
Shipping costs will be calculated at checkout based on your location and order weight.
π¬ Tracking:
Youβll receive a confirmation email with tracking info as soon as your order ships. Please allow 24β48 hours for tracking to update.
π Lost or Delayed Packages:
Once your order is in the hands of the postal service, I unfortunately can't control delays. If your package seems lost, please reach out and Iβll do my best to help you track it down!
π‘ Incorrect Addresses:
Please double-check your shipping info before placing your order. I'm not responsible for items sent to the wrong address, but if you catch it quickly, let me know and Iβll try to fix it before your package goes out.
Refund Policy
π Refund Policy
Due to the handmade and personal nature of my products, all sales are final. I do not accept returns, exchanges, or issue refunds at this time. Please make sure to review your order carefully before checking out π
That said, your happiness means the world to me! If your order arrives damaged or thereβs an issue, please reach out within 7 days of delivery with photos and your order number β Iβll do my best to make it right! πβ¨
Thank you so much for supporting handmade and understanding the love and care that goes into each piece π«Ά
Cancellation / Return / Exchange Policy
π Cancellation, Return & Exchange Policy
Every piece in my shop is handmade with love, so I kindly ask that you read the following before placing your order π
π Cancellations:
I accept cancellations within 12 hours of your purchase. After that, your order may already be in progress or shipped. If you need to cancel, please message me as soon as possible!
π¦ Returns & Refunds:
All sales are final. I do not accept returns or offer refunds due to the handmade and personal nature of my products. Please double-check your order before completing checkout π
π Exchanges:
I currently do not offer exchanges. However, if something arrives damaged or thereβs a problem with your order, please contact me within 7 days of delivery with your order number and clear photos β Iβll do my best to help! π
Thank you so much for supporting handmade and understanding my small business policies! Your support truly means the world π«Άβ¨