Return Policy
1. Exchange of the Product may be arranged for the following reasons:
1.1 If the product delivered is damaged or defective.
1.2 If the product delivered is incorrect either different from the order placed or different from the product description on the website.
2. The customer must communicate their withdrawal to AK Manufacturing Ventures Corporation by email or message via our Facebook page.
3. Request will only be entertained within seven (7) days of receipt of the product. It is the time limit to proceed with any return of orders or products. Once this time has ended, no returns will be accepted.
4. Return request will be processed within three (3) to five (5) working days after proof of original transactions (photos and waybill etc.) are received.
5. Product (s) must be returned in its original and complete condition, unused, as of the time received from us. Purchased as a set must also be returned as a set.
6. The cost of return shipments will be borne by the Customer. To proceed with the exchange or return, the products must be in the same conditions in which you received them, with the original packaging and cannot have been used.
7. Customer will be notified once the return and replacement request has been approved.
8. The Company reserves the right to reject any replacement for opened or used product in accordance with DTI rules and regulations. We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses as a result.
Need help?
Contact us at lovely@armoredkomodo.com for questions related to return and replacement.