SHIPPING
We are located at No. 30, Warehouse 7A, Bloomingdale Commercial Complex, Alabang-Zapote Road, Talon Uno, Las Piñas, Manila, Philippines.
Yes we do.
We use FEDEX for all orders outside the Philippines. Shipping costs are calculated based on weight or dimensional weight whichever is higher. FREE Shipping is being offered based on a required minimum order amount for certain areas of the world.
International orders containing lacquers will be charged an extra flat rate of $100.00 ontop of regular shipping costs for dangerous goods handling regardless of quantity. This amount goes to FEDEX as part of their Dangerous Goods packaging charge. So plan out your orders, you pay that same amount when ordering whether one bottle or one hundred bottles.
For orders within the Philippines, we use JnT and Gogo Express.
Orders outside the Philippines will be packed using a brown mailer box with fillers or bubble wrap whenever applicable based on FEDEX’s packaging standards. Flammable items will be packed by FEDEX to make sure everything is compliant based on Dangerous Goods laws.
Orders within the Philippines will be packed using standard courier pouches for regular orders. For bulk orders, they will be packed using brown mailer boxes.
Yes. As long as your orders haven’t been packed and shipped, we can combine orders and make customers save on shipping costs.
Yes. As previously mentioned, FREE shipping is provided for orders reaching a certain amount depending on which area of the world you belong in.
Not at the moment, but we might offer that sometime in the very near future.
We ship out orders on a daily basis with turn around dependent on volume of orders and our current available manpower.
Once orders are with the couriers please allow the following based on our courier partners’ commitments:
International Orders (FEDEX) – 3 to 7 days, Customs Clearing not included
Orders within the Philippines – 1 to 8 days depending on your location
PRODUCT
Arkom Lacquers are prethinned for airbrush use. This means you don’t need to add thinner anymore for general basecoat applications. They’re very durable, evens out smoothly and has excellent grip on plastic surfaces. The line comes with plenty of color options.
Arkom Waterbased Acrylics come in different product lines. Regular Acrylics are for general use and can be used on a wet palette. We also have washes, inks, metallics as well as our Transition Paint line made for painting miniatures.
We have a huge library of colors for plenty of applications and have been around for 8 years continuously developing the products.
We have around 1000 SKUs for variety. We carry products for airbrush and paintbrush applications. Our product lines are divided into three main categories: lacquers, waterbased and oils. We also carry dry pigments which are weathering pigments and Flair pigments. We also make art toys and resin kits as part of our diversification efforts to continuously grow the brand of hobby painting.
Our lacquers come in 50ml nozzle tipped plastic bottles while our waterbased acrylics and oils come in 30ml nozzle tipped plastic bottles.
Lacquers are at about 65 grams per bottle while waterbased acrylics are at about 50 grams per bottle.
PAYMENT
Yes. We have partnered with Ipay88 (https://www.ipay88.com.ph/) as our payment gateway, risk and fraud management provider to keep your payment information secure.
Armored Komodo does not hold payment information of our customers in our website’s servers. When you pay during checkout, you will be redirected to Ipay88’s payment portal to complete your checkout.
Please check with your bank if your credit or debit card is being rejected during check out.
We accept Visa, Mastercard, JCB and American Express for credit/debit card payments.
As per our terms and conditions, we only do refunds on order cancellations because of stock availability issues.
From time to time we do offer discounts and promotions. Our default offer is FREE Shipping for specific countries in certain areas. Please follow our various social media pages for information on future promotions.
WHOLESALE
We offer resellership packages for hobby shop owners or those who would like to distribute the brand. These come with specific discounts and packages that will allow you to resell the products in your locale. Please send an email to lovely@armoredkomodo.com for such inquiries.
One of Arkom’s main selling points is that for almost the same price as other brands, we’re offering almost twice the paint content per bottle. Our bottle size is at 30ml for waterbased acrylics and 50ml for our lacquers. This puts as ahead when it comes to price per ml value plus environmental sustainability as our packaging contains more and therefore lesser waste.